Helmerich & Payne, Inc.

Job Title:                  Helpdesk Specialist     

Department:             IT

Supervisor:              Helpdesk Lead 

Job Summary:        This position is primarily responsible for answering the helpdesk phone line and solving simple computer hardware and software problems.
Qualifications:

• Bachelor degree in Computer Science or Technology preferred
• Minimum of 1 year computer experience required
• Basic knowledge of PC and Network hardware with the ability to troubleshoot common PC and network related problems
• Basic knowledge of personal computer applications, including the ability to configure and troubleshoot word processing, database, and spreadsheet software programs
• Basic knowledge of Microsoft Windows operating systems and Office Applications 
• Excellent interpersonal, verbal, and written communications skills; ability to work as a team member.  Must be able to communicate effectively with users to solve desktop computer issues over the telephone.
• Some travel required

Submit your resume to corpjobs@hpinc.com